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Solved Lost resources

Discussion in 'Empyrion Server Support' started by DWG, Mar 19, 2018.

  1. DWG

    DWG New Member
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    I had stocked my blueprint factory with enough resources to make a large CV. I noticed last night that all the resources are gone. Is there a limit on long the resources stay in the factory? If this is a bug can you restore my resources?
    I can list the approx. amounts of resources.
    Sathium Ingots - 36,272
    Iron Ingots - 22,500
    Zascosium Ingots - 6,769
    Erestrum Ingots - 6,769
    Neodymium Ingots - 6,080
    Cobalt Ingots - 3,939
    Copper Ingots - 2,435
    Silicon Ingots - 1,485
    Raw Plastic - 300

    Thanks for any assistance you can provide.
     
  2. Zorchin

    Zorchin EAG Support Team
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    If you can remember, when was the last time you logged in? If you logged out in a wipe zone and got caught in a wipe, then your factory will indeed be reset. If you have recently done a CB:Reset, your factory will also be reset.
     
  3. DWG

    DWG New Member
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    At a minimum I log in every couple of days. Sometimes every day. When I noticed the resources missing it had been about two or three days since my last login. I have not done a CB:reset or logged out in a wipe zone. My game did lose connection to the server once but it was in orbit around our faction planet TCB, and I was able to log back in right away. I always log out at our faction planet so I don't have to worry about getting wiped.
     
  4. Zorchin

    Zorchin EAG Support Team
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    Thank you for the information. We will look into it and get this sorted for you.
     
  5. Zorchin

    Zorchin EAG Support Team
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    Is DWG your in game name?
     
  6. Zorchin

    Zorchin EAG Support Team
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    Ok, we looked into it, and it looks like you still have all your resources as well as three blueprints ready to spawn. Have you logged on and checked recently?
     
  7. TheGuru

    TheGuru Executive Member
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    This is your current factory information
     

    Attached Files:

  8. DWG

    DWG New Member
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    I will log in now and check
     
  9. DWG

    DWG New Member
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    Ok they are showing up now. Did you do something or was it just a glitch?
     
  10. TheGuru

    TheGuru Executive Member
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    They were like that when we checked it. Apparently you were just glitched somehow
     

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